Any files in your backup that aren't transferred are retained as deleted files. We strongly recommend transferring all of the files from your previous backup to this device. This causes the replace device wizard to fail and prevents files from being properly restored. If you attempt to use remote desktop (RDP) or another similar tool to perform the steps remotely, the Code42 app is not able to determine the correct username. You must perform the steps below directly on the new device while signed in as the user who owns the device.After settings are transferred to your new device.Before viewing and transferring files from your backup to your new device.After signing in to a device that has never backed up.You are prompted to enter your archive key password or custom key: If your account uses an enhanced security setting (archive key password or custom key), you must enter your security information several times when replacing a device.Any changes you make to Device Preferences prior to completing the wizard will be replaced with your previous device's preferences in Step 3 of the replace device wizard.
In the meantime, your device is not backing up.